![]() If your order is scheduled to ship in the next business day, you may not be able to make changes or cancel that shipment, but you can return your shipment once it's received. If you'd like to cancel any future orders, please click here or you can call us at 80. If your order has not shipped yet and you'd like to make changes, you can chat with us online or call us at 80. ![]() CANCELLATIONS How can I change or cancel my order? Once received please allow 7 business days to process your refund. Refunds will be issued in the manner in which you originally paid (minus shipping and handling). Once the returned products have been received in our system, we will credit your account for the price of the items returned. We will always do our best to process your return and issue your refund as quickly as possible. We suggest that you obtain a Certificate of Mailing from your post office and keep it for your records until your refund appears in your account. Please include a copy of your invoice in the package and send it to the following address: Simply return the product(s), even if empty, within 60 days of receipt, for a full refund of your purchase price (minus shipping and handling). With our 60-Day Money-Back Guarantee, the return process is straightforward. Call 1-80 to see your next shipment schedule or to manage your shipping frequency. We will ship you a new kit every 12 weeks if you don't change your shipment interval. You can schedule your subsequent kit to ship every 4 to 20 weeks. shipping and returns How often can I get my kit shipped to me?Īfter receiving your introductory kit, you may adjust your auto-delivery frequency to suit your individual usage. You can find a list of product ingredients on the individual product pages or click here to download a copy of our ingredient guide. ingredients Where can I find the list of ingredients? If for any reason you're not completely satisfied, just return the containers within 60 days of receipt, and you'll get a full refund of the purchase price (minus shipping and handling), even if the containers are empty. You can also change the number of items in your kit anytime. Create a kit with only 3 products or as many as 8 products. Get only the products you want, when you want them. You can change or cancel your auto-delivery service anytime by contacting customer service via chat or at 1-80. It's a simple way to ensure you get the products you want, when you want them. ![]() You can also reschedule or customize future shipments at any time. It automatically ships your favorite Principal Secret ® products to your door at the frequency that works best for you. ![]() The auto-delivery program is one of the many Principal Secret ® membership benefits. 60-Day Money-Back Guarantee on every shipment (minus shipping and handling).Easy Customization - Change the products in your kit at any time.Convenient Auto-Delivery Service - Control your shipping frequency and delivery schedule.As an exclusive Principal Secret ® Member, you receive the following benefits:
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